Emotional Intelligence is key to Outstanding Leadership
Emotional
Intelligence is key to Outstanding Leadership
Emotional intelligence is the ability to understand your own and others’
emotions and how they drive our behavior, and then using that knowledge to
motivate others.
“Most of us make mistakes around emotional intelligence because they
don’t understand what’s going on with other people. “We don’t even necessarily understand what’s
going on with others.”
A lack of emotional intelligence among the senior team can be
devastating to the rest of the workforce and down the line team as well.
If leaders are ineffective, when they set poor examples of how they
treat other people, that trickles down throughout the company.” The result
could be low employee engagement or high turnover because of the toxic
interactions between people.
On the other hand, leaders with high emotional intelligence “tend to be
uplifted by their interactions with people and think it’s great to have a
team,”
The good news is you can improve your emotional intelligence, if you’re
willing to work at it.
According to Goleman there are 5 emotional intelligence competencies:
1.
Motivation
2.
Self-awareness
3.
Self-regulation
4.
Social skills
5.
Empathy
These competencies are critical to being a successful
leader, and are demonstrated through leadership behaviors. Think about the very
best leader you can – what makes them so good? When we ask participants to do
this in our leadership development programs, typical responses include:
- Leaders lead by
example, inspiring, not afraid of difficult stuff, focused and driven
(motivation)
- Leaders are
confident, honest, direct, consistent (self-awareness)
- Leaders are
clear, decisive, straight forward, intuitive (self-regulation)
- Leaders are good
communicators, approachable and listen to others (social skills)
- Leaders are
empathetic, influential (empathy)
Successful
leadership is about being effective in three ways:
Leading self
- Successful
leaders know that they are not perfect. They are aware of their strengths and
weaknesses, and strive for continuous improvement.
Leading others
- Leaders
know that they need other people – after all, leadership doesn’t mean a lot
without followership. Being personally motivated isn’t enough – leaders need to
unlock the potential of others.
Leading the organization - Successful leaders know how to
inspire others. Leadership means being visionary, keeping in mind at all times
the bigger picture. Leaders can articulate that big picture to others – and the
best leaders help people to see their role in that big picture. They also hold
themselves and their organization accountable to that goal.
To develop
your leadership skills, you don’t need to be a robot and turn your emotions
off, but rather to focus on interpersonal and intrapersonal skills. Being an
effective leader is about technical skill, strategic thinking and knowledge.
Being a great leader also requires emotional intelligence.
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